Protecting
your personal data is very important to us and we will only use the
information we collect in accordance with the General Data Protection
Regulations (GDPR).
We
explain clearly below how we collect, manage, process, store and share
the personal information that you provide to us via the site www.bike-parts-triumph.com.
We are committed to protect and respect your privacy and you can trust
us to do so in a careful and reasonable manner. Please read this Privacy
Policy carefully to understand our views and practices regarding your
personal information and how we will treat it.
By continuing your visit on www.bike-parts-triumph.com you
accept this privacy policy and the processing of your personal data as
explained below. If you do not agree to this privacy policy you must not
use www.bike-parts-triumph.com.
For
any questions regarding this privacy policy you can contact our Data
Protection Officer by sending an email to data.privacy@microfiches.net.
For
the purpose of applicable data protection laws and the General Data
Protection Regulation (GDPR) (Regulation (EU) 2016/679), the Data
Controller is Coxa Ltd, whose registered address is 1st Floor, 156
Cromwell Road, London, SW7 4EF, UK.
PERSONAL INFORMATION WE COLLECT FROM YOU
You
provide us your personal information by creating an account, placing an
order, signing up to our newsletter, corresponding with us by e-mail,
telephone or social media. It includes information you provide when you
search for a product, report a problem with our website via customer
service or other social media. The personal information you provide us
may include but is not limited to your name, address, e-mail address and
phone number, financial and credit card information. We will only request information which is required for the specific purpose.
By
submitting this data, you give your consent that we collect and process
the data to provide you with the information, products and services
that you requested from us. In such case, the legal basis for the
processing is Article 6 (1) (a) GDPR. You have the right to withdraw
this consent at any time. We may also use this data to carry out our
obligations arising from any contracts entered between you and us. In
such case the legal basis is Article 6 (1) (b) GDPR. We store your
personal data only as long as we need it to provide the information,
services or offers you requested or to carry out our obligations arising
from any contracts.
We automatically receive the following information when you visit bike-parts-triumph.com
-
Technical information, including the Internet protocol (IP) address
used to connect your computer to the Internet, your login information,
browser type and version, time zone setting, browser plug-in types and
versions, device types, operating system, time and date of consent and
platform.
- Information about your visit,
including the full Uniform Resource Locators (URL), clickstream to,
through and from our site (including date and time), products you
viewed, searched for or purchased, page response times, download errors,
length of visits to certain pages, page interaction information (such
as scrolling, clicks, and mouse-overs), methods used to browse the
website, and any phone number used to call our customer service number.
WHY WE PROCESS YOUR PERSONAL INFORMATION
We collect your personal information in order to provide you with the best user experience possible on bike-parts-triumph.com and also continually improve our services.
We use your personal information to:
- Take
and handle orders, deliver products and services, process payments,
communicate with you about orders, products & services.
- Improve usability, effectiveness & functionality
- Analyze performance & fix errors
- Personalise your experience
- Recommend services that might be of interest to you
- Comply with legal obligations
- Communicate with you by e-mail or phone
- Detect & prevent fraud to protect you and us
We
reserve the right to check these log files and data retroactively if
there is reasonable suspicion of an illegal act due to concrete
indications. As far as personal data is processed, we do so solely to
protect our legitimate interest to control illegal acts particular in
connection with our website. The legal basis for this is Article 6 (1)
(f) GDPR.
We may receive personal information about you from other sources if you use any of the other
Microfiches.net
group websites we operate or the other services we provide. We are
working closely with third parties (including, for example, business
partners, sub-contractors in technical, payment and delivery services,
advertising networks, analytics providers, search information
providers). We will notify you and ask for your consent when we receive
personal information about you from them and the purposes for which we
intend to use that information as well as the legal basis for such
processing. You may withdraw your consent at any time and we will stop
processing of your data for that purpose.
We
use information held about you if you have provided your consent for the
use of your data for marketing purposes, we will contact you by
electronic means (e-mail) with information about goods and services like
those which were the subject of such consent. The legal basis for this
processing is Article 6 (1) (a) GDPR. You have the right to withdraw
this consent at any time by contacting us at data.privacy@microfiches.net
Third
parties, we are working closely with, may also use information held
about you if you have provided your consent, to permit these selected
third parties to use your data, to contact you by electronic means
(e-mail). The legal basis for this data processing is Article 6 (1) (a)
GDPR. You have the right to withdraw this consent at any time by
contacting us at data.privacy@microfiches.net
COOKIES
Bike-parts-triumph.com
uses cookies to distinguish you from other users of our website. This
helps us to provide you with a good experience when you browse our
website and allows us to improve your experience. Most of the cookies we
use are so-called "session cookies". Other cookies remain on your
device until you delete them. These cookies allow us to recognize your
browser at the next visit. As far as personal information is processed
in this regard, we carry out such processing on basis of our legitimate
interest to improve our website for users. We only process pseudonymised
data in this regard upon your visit of our website. The legal basis for
such processing is Article 6 (1) (f) GDPR. You can delete cookies on
your device at any time and once they are deleted we cannot process any
information contained in a cookie. You can further adjust your browser
so that you are informed about the setting of cookies and only allow
cookies on an individual basis, exclude accepting cookies for specific
cases or in general, and activate the automatic deletion of cookies when
you close your browser. The functionality of bike-parts-triumph.com may be restricted when cookies are disabled.
GOOGLE ANALYTICS
Bike-parts-triumph.com uses
Google Analytics, a web analytics service provided by Google Inc. (1600
Amphitheater Parkway, Mountain View, CA 94043, USA). Google Analytics
uses cookies to help us analyze your use of our website. The information
generated by the cookie about your use of this website will be
transferred to a Google server in the United States. We use Google
Analytics with the extension "anonymizeIp", so that the IP addresses
transferred to Google are only processed in a shortened version in order
to exclude that they are directly related to you. Google will use this
data for the purposes of evaluating your use of the website, compiling
reports on website activity for our website, and providing further
services related to website and internet usage. Google may also transfer
this data to third parties, provided that it is required by law or
insofar as third parties process this data on behalf of Google. Google
will not associate your IP address with any other data held by Google.
You can prevent the installation also of the Google Analytics cookie by
the settings of your browser software. We point out that if you do this,
you may not be able to use the full functionality of our website.
Furthermore, you can object to data collection and storage for Google
Analytics for the future at any time via Google’s browser plug-in (
https://tools.google.com/dlpage/gaoptout). For more information about Google Analytics go to (
https://support.google.com/analytics/answer/6004245).
As
far as personal information is processed in this regard, we carry out
such processing as part as of our legitimate interest for own marketing
purposes. We safeguard your interests by anonymizing your IP address
upon collection so that you are not identifiable. The legal basis for
such processing is Article 6 (1) (f) GDPR.
SECURITY
Your security & privacy is essential to us this is why bike-parts-triumph.com is
secured by an SSL certificate (Secure Sockets Layer) which encrypts the
information you input. You can see that a website is secured by an SSL
certificate when https (Hyper Text Transfer Protocol Secure) appears in
the URL and that there is a lock symbol in the browser bar.
All
personal information you provide us is stored on our secure servers.
Our security procedures mean that we may request proof of identity
before we disclose information. It is important for you to protect your
password against unauthorised access. Take care to logout when you have
finished using a shared computer.
Unfortunately,
the transmission of information via the internet is never completely
secure. Although we will do our best to protect your personal
information, we cannot guarantee the security of your data transmitted
to our website, any transmission is at your own risk.
SHARING YOUR INFORMATION
We do not sell your personal information in any case!
Bike-parts-triumph.com shares your personal information only as described below and with the
Microfiches.net group.
We
may transfer your personal information to third-parties if legally
required or if we instruct third parties to process your data under our
authority, but this will be done following strict adherence to
applicable laws and regulations. In this regard your data may also be
processed by staff which might be operating outside the European
Economic Area who work for us, our affiliates or for one of our
suppliers. This includes staff engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the
provision of support services.
RETENTION PERIOD
We retain your personal information to enable your continued use of bike-parts-triumph.com,
for the period necessary to fulfil the purposes outlined in this
Privacy Policy unless a longer retention period is required or permitted
by applicable law such as for tax & accounting purposes. For
example we keep your order history for you to be able to review all your
information of past purchases.
YOUR RIGHTS
As
a data subject, you have the right to assert the rights of the data
subject towards us at any time. In particular, you have the right to:
- Obtain information whether and if applicable to which extent we process personal data concerning you or not.
- Access
stored data concerning you, purpose(s) of the processing, categories of
data, recipients to whom we disclose data, duration of the storage.
- Request the rectification of your data without undue delay, as far as they are inaccurate or incomplete.
- Request the deletion of your personal information from us without undue delay.
- Withdraw your consent given to us concerning the processing of your data at any time.
- Let the processing of your personal data be restricted.
- Receive
you’re personal data which you had provided to us in a structured,
standard and machine-readable format, and to transmit these data to
another controller.
You may assert your rights by contacting us at data.privacy@microfiches.net
PARTNER & THIRD-PARTY WEBSITES
Our
site may, from time to time, contain links to and from the websites of
our partner networks, advertisers and affiliates. If you follow a link
to any of these websites, please note that these websites have their own
privacy policies and that we do not accept any responsibility or
liability for these policies. Please check these policies before you
submit any personal information to these websites.
CHANGES TO OUR PRIVACY POLICY
We
will update this Privacy Policy from time to time in response to
changing legal, regulatory or operational requirements. Please read our
Privacy Policy frequently to acknowledge these changes.
CONTACT
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed by email to data.privacy@microfiches.net
This Privacy Policy takes effect on the 1st of April 2020.