4.6/5
2024 Reviews
Ordered new side stand and associated parts. The following day update email. Unfortunately one part was on back order (no fault of this company) and was promptly emailed. I decided to amend the order (easy to do) and before I knew it the parts arrived. Well packed and I'm a very happy chap. The communication with updates from this company is brilliant. Not saying I'd use them again but their website is now saved as a favourite. Definitely recommend them
Review checked and posted on 29/05/2025Quick service and customer service but the postage was way too high. £9.90 for an item that cost £20 is too much when that could have been sent for £2.40 with another provider.
Review checked and posted on 29/05/2025Good experience and no hassle ordering parts and good shipping times from UK to Australia. For my 2020 Street Triple 765.
Review checked and posted on 29/05/2025I found my replacement mudguard quickly and received well packaged and protecting 4 days later. very happy all round triumph tiger 800 xca , 2019
Review checked and posted on 28/05/2025Very pleased with the quick delivery
Review checked and posted on 28/05/2025Good Service and Delivery, Original parts, friendly customer service with quick response to queries.
Review checked and posted on 27/05/2025Great service at the right price. Good to know I can get the Triumph parts anytime I need them.
Review checked and posted on 27/05/2025My only gripe was the parts cost something like £3 and the postage was £10. A more cost effective method would have been to post rather than courier a ball bearing and a circlip!
Review checked and posted on 27/05/2025great service,easy to order on line,and fast delivery
Review checked and posted on 24/05/2025Very good Just didn't have the stock but send it very fast. Thanks
Review checked and posted on 23/05/2025While I understand that email would be the preferred method of communication, I would like to feedback that I would have preferred to be advised about the expected reply time. The gap of 2-3 days is a little long.
Review checked and posted on 23/05/2025Excellent product many thanks
Review checked and posted on 23/05/2025I found the parts list a great help very easy to find the part I needed easy to order and a fat delivery
Review checked and posted on 23/05/2025Swift delivery and good communication
Review checked and posted on 23/05/2025Excellent service and delivery time, older Triumph parts seem to be extremely difficult to find but these guys were brilliant, would recommend.
Review checked and posted on 22/05/2025The parcel has not been delivered. As per the information from Parcel2Go it got stuck in the UK at Taunton CSP. As the parcel is managed by Royal Mail, they do not provide any assistance or guidance on how to proceed, and I'm not able to resolve the issue in the sender's country. All my emails to the bike-parts-triumph support team haven't helped at all so far.
Review checked and posted on 22/05/2025Hello,
We sincerely apologize for any inconvenience caused. Your issue has been forwarded to our order management team, who will get back to you as soon as possible.
Best regards,
Customer Service Team
Got what I ordered no problem atall. Quick and easy
Review checked and posted on 22/05/2025Prompt response. Received the part on time.
Review checked and posted on 21/05/2025Order arrived promptly with no issues.
Review checked and posted on 20/05/2025All goods arrived! Thank you!
Review checked and posted on 19/05/2025Easy to find the part and an excellent service. Will use again ?
Review checked and posted on 19/05/2025Excellent service thanks
Review checked and posted on 17/05/2025Correct parts sent quick delivery great service
Review checked and posted on 16/05/2025The available parts list was excellent and the price for parts was reasonable, but the postage charge was excessive for an item that fitted through the letterbox.
Review checked and posted on 15/05/2025Very good service easy to order not to long delivery time
Review checked and posted on 15/05/2025